What is the first action a system operator should take when an emergency condition arises in real-time?

In a real-time emergency situation, the first action a system operator should take is to develop an Operating Plan to mitigate the emergency. This step is crucial as it sets the framework for how to respond effectively to the situation. An effective Operating Plan will typically involve assessing the specifics of the emergency, understanding the operational capabilities of the system, and outlining the necessary steps to restore normal operations while ensuring safety and reliability.

Creating an Operating Plan allows the system operator to prepare a structured response that is coordinated and coherent. It involves analyzing the current conditions, potential impacts on system reliability and security, and determining the resources available for alleviating the emergency. By formulating a plan, the operator can make informed decisions on whether to curtail loads, notify stakeholders, or engage with other authorities, thereby maintaining systematic control over the operational response.

While notifying stakeholders, shutting down non-essential loads, and initiating communication with the Balancing Authority are all essential actions that may follow as part of the overall emergency response protocol, they typically come after the initial assessment and planning phase has defined the most appropriate course of action. The development of an Operating Plan ensures that subsequent actions are guided by a strategic framework tailored to effectively manage the emergency situation.