According to COM-002-4, what is required when communicating an Operating Instruction?

When communicating an Operating Instruction as per COM-002-4, it is essential to ensure effective transmission and understanding of that instruction. This involves several key steps that enhance both clarity and comprehension.

A Balancing Authority repeating the instruction reinforces the message and helps confirm that the instruction was received correctly. This step serves as an additional layer of communication, ensuring that all parties are on the same page.

The Reliability Coordinator stating the Operating Instruction clearly is fundamental to prevent misunderstandings. Clear communication helps in reducing ambiguity, which is crucial in high-stakes operational environments where misinterpretations could lead to significant consequences.

Verifying the understanding of the instruction is a best practice that involves checking back with the recipient to ensure they comprehend what is being communicated. This step confirms that the intent of the instruction is not only delivered but also accurately interpreted.

By requiring all these actions—repetition for reinforcement, clear communication to eliminate ambiguity, and verification for confirmation—COM-002-4 ensures a robust framework for effective operational communications that is vital for maintaining reliability in the electric grid. This comprehensive approach underlines why all the listed requirements are essential in the context of operational communications.